How to connect to the residential network

These instructions have been moved to the ITS Knowledge Base [http://helpdesk.pomona.edu].
You will be redirected in a moment.

Note: This process will also work in academic buildings, although our pictures here are slanted towards a dorm room environment.

Getting help: Helpdesk consultants will be spread throughout the first-year dorms during the first day of move-in to help anyone that needs it! Check out the ResNet page for location and time information, or just flag someone down as they walk by.

What you need

An Ethernet cable

• (also called a patch cable; different from a crossover cable)
• You will need a CAT5e or CAT6 cable (sold at all tech stores, e.g. Best Buy, CompUSA, even Huntley Bookstore, etc.)
• Keep in mind that your desk and your room's Ethernet jack plate may be on opposite sides of the room from one another - a 25ft or 50ft cable may be necessary.

Plugging in

Ethernet port

Jack plate

1. On your computer, locate your Ethernet port
   It looks like a double-wide phone jack
   
   
2. Locate your room's jack plate.
   The Ethernet jacks are orange (possibly blue).
   The grey ones are phone jacks (yes, they look too big, but a phone cable will still fit).

Notes:

• In doubles, only two of your Ethernet jacks will work (even if you have more than one jack plate in your room).
• In singles, only one of them will be active.
• When in doubt, try the top-left Ethernet jack, but experiment.
• A lot of jacks mysteriously stop working over the summer. Give us a call (x18062) if you think you have a broken jack.

Test it out

Open up a web browser and try navigating to its.pomona.edu/faq (you should be able to get here even if you aren't registered).

You should now be all set to register your computer.